Privacy Policy

1. Who We Are

A&T Neofytou Holdings Pty Ltd t/as Freedom Capital Finance Australia (ABN 51 654 793 567) holds Australian Credit Licence 541194. We operate as a finance broker, helping Australians compare finance options from a panel of lenders. Our registered address is Level 8, 25 Restwell Street, Bankstown NSW 2200.

2. What Information We Collect

We may collect personal information including your name, contact details, financial information, employment details, identification documents, and other information relevant to assessing your finance enquiry.

3. How We Collect Information

We collect information directly from you when you submit an enquiry, complete an eligibility check, contact us by phone or email, or interact with this website. We may also receive information from lenders, aggregators and service providers in connection with your enquiry.

4. Why We Collect Information

We collect information to assess your finance enquiry, compare options from our lender panel, assist you through the finance process, meet our legal and compliance obligations, and communicate with you about your enquiry.

5. How Information May Be Used

Your personal information may be used to process your enquiry, identify suitable finance options, communicate with lenders, aggregators and service providers, meet responsible lending obligations, and comply with applicable laws and regulations.

6. Disclosure to Third Parties

We may disclose your information to lenders on our panel, credit aggregators, compliance partners, identity verification services, and other service providers involved in the finance process. We do not sell personal information to third parties.

7. Credit-Related Information

Where a formal credit application is made with your consent, we may access and disclose credit-related information to lenders and credit reporting bodies in accordance with the Privacy Act 1988 (Cth) and the Privacy (Credit Reporting) Code.

8. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Information may be stored electronically on secure systems. We retain information for as long as required by law or our business purposes.

9. Accessing and Correcting Your Information

You may request access to or correction of your personal information by contacting us. We will respond to such requests within a reasonable timeframe, subject to legal exceptions.

10. Complaints

If you have a concern about how your personal information has been handled, please contact us in writing. If your concern is not resolved, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Contact Us

A&T Neofytou Holdings Pty Ltd t/as Freedom Capital Finance Australia
Level 8, 25 Restwell Street, Bankstown NSW 2200
Phone: 1300 323 462
Email: admin@freedomcapitalfinance.com.au